Support
Freshdesk Support
Turn missed or completed support calls automatically into tracked Freshdesk tickets with call recordings attached.
Step-by-Step Setup Guide
1
Enter your Freshdesk domain and Agent API Key.
2
Choose ticket priority mapping for missed vs answered calls.
3
Activate automatic recording link embedding in ticket conversations.
Bi-Directional Data Synced
Support tickets
Caller contact info
Call recordings & transcripts
Real-Time Webhook Events
ticket.createdticket.updatedrecording.attached