Cloud Calling & Intelligent CRM, Unified in One Cockpit
Empower sales reps to dial 4x faster with predictive algorithms, route inbound callers with visual IVR in <24ms, and sync 360° customer dossiers with zero telecom friction.
Engineered for High-Velocity Telephony & Unified CRM
Experience carrier-grade reliability, intelligent outbound pacing, and 360° customer dossiers without switching between disconnected tools.
Carrier SIP Inbound → Instant CRM Screen-Pop
Inbound DID routed via Tier-1 carrier SIP trunk. Caller number verified against 360° dossiers and bridged to senior AE softphone in under 28 milliseconds.
"We're evaluating enterprise SIP trunk failover for 350 seats before Q4 deployment."
Embedded WebRTC Browser Softphone
Place and receive calls directly inside Chrome, Edge, or Brave without desktop softphones or SIP deskphones. Features one-click hold, mute, warm transfer, and instant contact screen pop.
5 Campaign Dialer Modes
Match your outreach to lead quality. Switch between Preview, Progressive, Power, and AI Predictive dialers with automated DNC suppression.
Supervisor Whisper & Barge-In
Train junior agents live on high-stakes calls without the client hearing you via silent monitor or whisper coaching, or take over with instant barge-in.
Encrypted Recording & Transcripts
Dual-track audio recordings with automated PCI-DSS DTMF redaction for payment privacy, plus real-time transcription and sentiment analysis.
Lead Qualification & Scoring
Automatically ingest inbound inquiries from web forms, paid ads, and APIs. Qualify leads by intent score and route directly to top-performing reps.
Universal Customer Dossier & Deal Pipeline
Every past phone call, recording, SMS, email, deal stage change, and rep note indexed on one unified timeline. Never ask a customer to repeat their issue again.
Trigger-Based Workflow Automations
Build multi-step automated workflows: automatically trigger post-call WhatsApp confirmations, sync closed deals to accounting, or reassign unreached leads.
Powerful Calling. Built Directly Into Your CRM.
A fully featured, browser-based WebRTC softphone embedded seamlessly inside your contact records. Dial, transfer, record, and log notes without leaving the customer record.
Priya Sharma
Recent Touchpoints & Call Logs
Build Your Call Journey in Minutes
Connect an entry point, menus, queues and transfers. Watch the call travel through your flow in real time.
Inbound caller connected via carrier SIP edge. Listening for single-digit DTMF tone or voice intent.
Explore the Complete CallingCRM Architecture
From browser-based carrier softphones to universal customer timelines and visual automations.
A carrier-grade contact center inside your browser.
Provision local virtual numbers and SIP trunks in minutes. Route calls with multi-level IVR, power your reps with 5 dialer modes, and monitor live audio bridges with zero deskphone hardware.
- Sub-45ms WebRTC voice engine with Opus 48kHz HD codec
- 5 dialer modes: Preview, Progressive, Power, Predictive, and Manual
- Live supervisor silent monitor, whisper coaching, and barge-in
- Automated dual-channel recording with PCI-DSS DTMF redaction
- Direct carrier failover with 99.999% telecommunications uptime SLA
From Sign-Up to Live Calling in Four Simple Steps
See how fast high-growth revenue and support teams transition their entire telecommunications and CRM stack onto CallingCRM.
Instant Browser Provisioning
Claim local, toll-free, or national DID numbers in 85+ countries. Assign WebRTC extensions to agents without hardware PBX or complex telecom installations.
Visual IVR & Lead Ingestion
Connect your inbound lead sources via webhook, CRM, or CSV. Build drag-and-drop IVR phone trees that route callers to specialized agent skills by business hours.
High-Velocity Predictive Dialing
Launch outbound campaigns with smart predictive algorithms that filter out answering machines, busy signals, and disconnected numbers so reps only talk to live humans.
Live Supervision & Speech AI
Monitor live calls with whisper coaching and barge-in. Automatic AI transcripts, sentiment analysis, and deal stage sync ensure nothing slips through the cracks.
Outbound Connect Rate Uplift
Predictive algorithms pacing reps when live decision-makers answer.
Carrier Uptime SLA
Multi-region SIP trunks with instant carrier-level auto-failover.
Ultra-Low WebRTC Latency
Direct browser-to-media-server audio streaming with Opus 48kHz HD codec.
Monthly Calls Processed
Enterprise infrastructure tested under peak multi-tenant load.
Connect the Tools You Already Use
Seamless two-way synchronization with your existing tech stack in just a few clicks.
WhatsApp Business
MessagingEmail (SMTP / IMAP)
CommunicationGoogle Workspace
ProductivityFacebook Leads
Ad NetworksHubSpot
CRMZoho CRM
CRMFreshsales
CRMFreshdesk
HelpdeskSalesforce
Enterprise CRMSlack
CollaborationWebhooks
DeveloperREST APIs
DeveloperEverything You Need to Know
Clear, technical answers to common questions about our cloud telecommunications architecture and CRM workflows.
Cloud calling routes voice traffic securely over the internet via WebRTC and SIP protocols rather than legacy telecom hardware. Your reps can immediately place and receive HD calls from Chrome, Edge, or Brave on laptops with standard USB or Bluetooth headsets. Zero PBX hardware to purchase, deploy, or maintain.
Have a custom carrier or compliance question? Talk with our telecommunications architects →
Ready to Supercharge Your Sales & Call Center Performance?
Deploy your SIP trunks, provision virtual DID numbers across 85+ countries, and equip your reps with 5 dialer modes in under 15 minutes.